If you search for a requests (
ECA-5124) and find out it is expired. There should be a way to 'bump' the issue, i.e. un-expire it.
ExpireDate is a column in the database, so technically it should just be to change this date.
- Un-expire with new default expiration time according to approval profile
- Un-expire with shorter expiration time than the default
- Un-expire with longer expiration time than the default (customer says he needs to get information that will take 30 days)